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Family Information Service
Helpline: 0845 313 3933 or
020 8753 2450
Email: fis@lbhf.gov.uk

Terms and Conditions

Use of the Family Information Service Directory

The London Borough of Hammersmith and Fulham (LBHF) have taken reasonable steps to ensure the accuracy of the information provided on the pages of the Family Information Services Directory (FISD). As far as is permissible in law LBHF cannot accept any responsibility or liability for the actions negligence or default of those listed, nor for any representations made in the information being made available by providers. It is strongly recommended by the LBHF that those accessing the information must always check with individual providers, in order to verify the service on offer is suitable, and meets the requirements of the user. LBHF do not endorse any of the providers listed. For further information read 'What you need to know'

Hammersmith & Fulham Council reserve the right to remove or suspend service records at anytime if there is due cause for concern.

The purpose of the Hammersmith & Fulham Family Information Service Directory is to provide information on local and national services for borough children, young people, parents and professionals.

It remains the user's responsibility to ensure that services being sought are appropriate for your needs and the needs of your child or children. For additional information on recommended basic health and safety measures, please view the safety checklist below.

By accessing the information contained on the FISD web pages you confirm you agree and understand that neither the LBHF Council nor any of its employees are responsible or shall be liable for any claim, loss or damage resulting from the use of the FISD website (www.lbhf.gov.uk/fisd) Remember, a good service will welcome questions about their activities and be happy to tell you how they ensure the safety of their users'.

Hammersmith and Fulham Youth Services: Youth Activity Database

The youth projects in Hammersmith & Fulham work with young people between the ages of 13 and 19 to provide a wide range of fun, exciting and challenging opportunities and experiences.

The London Borough of Hammersmith and Fulham processes data about young people accessing these youth activities. It does this to:

  • Ensure that in an emergency the service can contact a family member, guardian or carer.
  • Help provide young people with service information such as new projects or events.
  • Help improve services by understanding who currently uses them and where they come from.

In September 2010, Hammersmith and Fulham merged their youth activity database with the databases of the following five West London boroughs: Brent, Ealing, Harrow, Hillingdon and Hounslow. The attached Privacy Notice has been sent to all the young people whose data is affected. This Notice explains the changes resulting from the integration and includes information on how to find out what data is collected and why, how it will be used and the legislation underpinning the collection.

Information collected is only visible to professionals of council-funded services for young people across the following West London boroughs:

  • London Borough of Brent
  • London Borough of Ealing
  • London Borough of Hammersmith and Fulham
  • London Borough of Harrow
  • London Borough of Hillingdon
  • London Borough of Hounslow

No other organisations currently have access to the system.

If you have any queries regarding the above, please contact Lucy Pennie either by email at Lucy.Pennie@hf-pct.nhs.uk or by post at the following address: Children's Commissioning, Hammersmith Town Hall, King Street, London, W6 9JU.

Website disclaimer statement

The London Borough of Hammersmith and Fulham (LBHF) have taken reasonable steps to ensure the accuracy of the information provided on the pages of the Family Information Services Directory (FISD). As far as is permissible in law LBHF cannot accept any responsibility or liability for the actions negligence or default of those listed, nor for any representations made in the information being made available by providers. It is strongly recommended by the LBHF that those accessing the information must always check with individual providers, in order to verify the service on offer is suitable, and meets the requirements of the user. LBHF do not endorse any of the providers listed. For further information read ‘What you need to know’

Copyright and the Re-Use of Public Sector Information

Introduction

The Government has passed a law governing the re-use of public sector information. It is called the “Re-use of Public Sector Information Regulations 2005” (the “Regulations”).

The Regulations came into force on 1 July 2005. They encourage the re-use of public sector information – that is, information in which public authorities listed in the Regulations hold the copyright.

Copyright is effectively a right to prevent copying of original material. It can be “infringed” by making copies, publishing and issuing copies of copyright material to the public, or to any other person, without permission.

We explain here how the Regulations relate to the council, and how they relate to you when you request re-use of information for which we hold the copyright.

What is meant by re-use?

When we release information to you which you have requested under access to information legislation (such as the Freedom of Information Act), you may ask if you can re-use the information, perhaps for commercial purposes. Without the necessary permission, you can breach our copyright. It is this situation with which the Regulations are concerned.

Nothing in the Regulations affects rights of access under other legislation, such as Freedom of Information.

What are the basics of the Regulations?

We are not obliged under the Regulations to make public sector information available for re-use, but if we do so, it must be done in accordance with the Regulations. In these circumstances, the Regulations place the following obligations on us:

  • We have 20 working days in which to respond to a request for re-use. This period may be extended where the request is extensive or complex.
  • A licence fee can be issued if we do not wish re-use to be free.
  • A licence must not restrict competition.
  • Exclusive licensing arrangements will not be allowed, except for the provision of a service in the public interest. Such arrangements will be published.
  • We should make available to the public our conditions for re-use and any standard charges for re-use.
  • Information for re-use should be made available electronically where possible and appropriate.
  • We must not discriminate between applicants making requests for re-use for comparable purposes.

Copyright

The Regulations do not affect our copyright.

The supply of documents and information to you by us (for example under Freedom of Information and on our website) does not give you a right to re-use them in a way that would infringe that copyright.

Brief extracts of any material may be reproduced without our permission, under the “fair dealing” provisions of the Copyright, Designs and Patents Act 1988; for the purposes of research for non-commercial purposes; private study; criticism; review and news reporting - all subject to an acknowledgement of ourselves as the copyright owner. Wider re-use requires our permission. This applies equally to the any of the council’s logos.

We may choose to allow re-use under a licence, imposing conditions on the re-use of the information to ensure it is not used in a manner inconsistent with our copyright; and we may also decide to charge a re-use fee.

If you have any questions relating to copyright and re-use please send them to?

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